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Manager of Payment Systems Support ? NY CBTS IT (CBI sub domain)
- 14 novembre
- United States
- CDI
Summary
The Corporate Banking and Transverse system domain within GIT New York organization is segregated into two IT lines in charge of IT projects, applications support & maintenance of business systems. Corporate Banking IT: Commercial banking (Front and back office), Trade Finance, Payments and SWIFT messaging.
Corporate & Support Functions IT: Finance, Counterparty & Credit Risk systems, Compliance applications, transverse applications, as well as non-business applications (IT for IT, Administration, HR ...).
The Corporate Banking IT line is looking for a hands-on manager of Payment systems to manage the production support and business projects for Montran JGPS and related systems.
Key Responsibilities
? Lead production support and business projects for the Montran JGPS and related applications.
? Coordinate the internal and external resources required to support of the applications.
? Contribute to key initiatives related to technical/functional IT and business projects to meet and support business objectives.
? Responsible for production support:
? Manage day to day production needs:
- Resolution of production issues, including RCA, defect remediation and incident reporting.
- Lead troubleshooting of issues and provide guidance to the support team members.
- Track internal and vendor compliance with support SLAs.
- Management of maintenance activities including business continuity and critical application failover tests.
- Report on domain status to internal stakeholders and management.
- Actively support all efforts to simplify and enhance the information systems.
? Responsible for project deliverables:
? Act as main point of contact for projects.
? Work with project stakeholders and contributors to gather requirements and develop solution strategies.
? Coordinate with technical teams and provide clarifications and guidance on requirements.
? Create required documentation for requirements, solution design, implementation.
? Develop test scenarios and test scripts and execute and facilitate unit, integration and user acceptance testing.
? Train and support teams.
Additional responsibilities
? All activities should be conducted in following context:
? Ensure the respect of policies and procedures of the Bank, as well as regulatory requirements.
? Ensure accuracy and expediency of any activity related to audits.
? Ensure that all system implementations meet US regulatory standards and are done in accordance with the Bank?s policies and procedures.
#LI-DNI
· 7+ years? experience as IT application manager or team lead supporting payment systems.
· Financial Services industry experience
· Experience supporting Operations Teams
· Experience managing an IT support team
· Bachelor?s Degree
The Corporate Banking and Transverse system domain within GIT New York organization is segregated into two IT lines in charge of IT projects, applications support & maintenance of business systems. Corporate Banking IT: Commercial banking (Front and back office), Trade Finance, Payments and SWIFT messaging.
Corporate & Support Functions IT: Finance, Counterparty & Credit Risk systems, Compliance applications, transverse applications, as well as non-business applications (IT for IT, Administration, HR ...).
The Corporate Banking IT line is looking for a hands-on manager of Payment systems to manage the production support and business projects for Montran JGPS and related systems.
Key Responsibilities
? Lead production support and business projects for the Montran JGPS and related applications.
? Coordinate the internal and external resources required to support of the applications.
? Contribute to key initiatives related to technical/functional IT and business projects to meet and support business objectives.
? Responsible for production support:
? Manage day to day production needs:
- Resolution of production issues, including RCA, defect remediation and incident reporting.
- Lead troubleshooting of issues and provide guidance to the support team members.
- Track internal and vendor compliance with support SLAs.
- Management of maintenance activities including business continuity and critical application failover tests.
- Report on domain status to internal stakeholders and management.
- Actively support all efforts to simplify and enhance the information systems.
? Responsible for project deliverables:
? Act as main point of contact for projects.
? Work with project stakeholders and contributors to gather requirements and develop solution strategies.
? Coordinate with technical teams and provide clarifications and guidance on requirements.
? Create required documentation for requirements, solution design, implementation.
? Develop test scenarios and test scripts and execute and facilitate unit, integration and user acceptance testing.
? Train and support teams.
Additional responsibilities
? All activities should be conducted in following context:
? Ensure the respect of policies and procedures of the Bank, as well as regulatory requirements.
? Ensure accuracy and expediency of any activity related to audits.
? Ensure that all system implementations meet US regulatory standards and are done in accordance with the Bank?s policies and procedures.
#LI-DNI
· 7+ years? experience as IT application manager or team lead supporting payment systems.
· Financial Services industry experience
· Experience supporting Operations Teams
· Experience managing an IT support team
· Bachelor?s Degree
